Terms & Conditions — Energy Wise Heating & A/C Inc.

Effective Date: March 7, 2025

These SMS Terms & Conditions (“Terms”) govern your participation in Energy Wise Heating & A/C Inc.’s text messaging program (“Program”). By opting in, you agree to these Terms and our Privacy Policy.

Contact Information

Business Name: Energy Wise Heating & A/C Inc.

Address: 19092 Brick Church Road, Orange, VA 22960, USA

Email: [email protected]

Phone: +1 (540) 270-4094

Opt-In Page: https://ews.followupfactory.co/opt-in

1) Program Description

You may receive recurring text messages about: appointment reminders/updates, service alerts, estimates, seasonal maintenance tips, and promotions/discounts.

2) Opt-In & Consent

You provide express written consent by submitting our Opt-In & Consent Form at https://ews.followupfactory.co/opt-in (or other clearly disclosed consent mechanisms we provide).

We do not use purchased, rented, or third-party lists for SMS marketing.

Consent is not a condition of purchase.

3) Message Frequency & Costs

Message Frequency: varies (recurring).

Costs: Message and data rates may apply. Check your mobile plan.

4) Opt-Out Instructions

Text STOP to any message to cancel. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT.

After you send STOP, you’ll receive a confirmation text, and you will no longer receive SMS messages from us from that number.

You can rejoin later by providing consent again or texting START/UNSTOP if prompted.

5) Help & Support

Text HELP for help.

Or contact [email protected] or +1 (540) 270-4094 for assistance.

6) Eligibility

You must be 18 or older and the authorized user of the mobile number you provide.

7) Delivery & Carrier Disclaimers

Delivery is subject to your carrier’s network and device capabilities. Carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and location.

8) User Responsibilities

You agree to:

Provide accurate registration information;

Maintain control of your device;

Notify us if your number changes or is reassigned.

9) Privacy

We handle personal information per our Privacy Policy. We keep records of consent and opt-out status as required by law and industry guidelines.

10) Unauthorized Use

You may not use the Program for unlawful purposes or to abuse, harass, or harm others. We may suspend or terminate access at our discretion.

11) Changes to the Program or Terms

We may modify or discontinue the Program, or update these Terms. We’ll note changes by updating the Effective Date and posting revisions on our website.

12) Disclaimer; Limitation of Liability

The Program is provided “as is.” To the fullest extent permitted by law, Energy Wise disclaims all warranties and is not responsible for any indirect, incidental, or consequential damages related to your participation. In any event, our total liability will not exceed $100.

13) Dispute Resolution & Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflicts of law. Any disputes will be resolved in the state or federal courts located in Virginia.

14) Contact

Questions about these Terms or the Program? Email [email protected] or call +1 (540) 270-4094.